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Area · New York City

Plumbing help in New York City

All five boroughs: 8.8 million people, more than half of them in buildings built before 1947. Call about leaks, clogs, sewer backups, hot water and more.

  • One number for NYC, Long Island, Westchester & North Jersey
  • Houses, condos, co-ops and apartment buildings
  • Ask for the price before any work starts
Call for plumbing help1-888-503-1510

Takes about a minute. Tell us what's happening, what kind of building it is, and the town or neighborhood.

How it works

  1. CallOne number for the whole region.
  2. Describe itThe problem, the building and the town.
  3. Get connectedWith a local plumbing professional who can quote and schedule.

Choose your borough

    NassauManhattanSuffolkSomersetOceanBergenWestchesterMiddlesexPutnamRocklandEssexHudsonBrooklynMonmouthQueensStaten IslandThe BronxUnionMorrisPassaic

    New York City

    New York suburbs

    New Jersey

    Boundaries: U.S. Census Bureau, generalized. Licensing and permit information reviewed November 4, 2026. Rules change, so confirm with the local authority before work starts.

    01Homes in NYC and their plumbing

    NYC had 3.7 million homes in 2023, and about 68% are rented. In most rentals the building handles plumbing repairs; owners, boards and landlords make the calls.

    Typical buildings in NYCNeighborhoods are examples, not boundaries. Individual buildings vary.
    Building typeWhere you'll often find itTypical plumbing concerns
    Prewar apartment buildingsManhattan, the Bronx, northern Brooklyn, QueensShared stacks, riser leaks, roof tanks, central hot water
    Brownstones & rowhousesBrooklyn, Harlem, parts of QueensCast iron, house traps, lead service lines
    One- to three-family housesQueens, Staten Island, south Brooklyn, the BronxSewer backups, water heaters, frozen pipes
    High-rise co-ops & condosManhattan, Long Island City, Downtown BrooklynLeaks between floors, booster pumps, valves

    02Common plumbing problems

    • Sewer backups during intense rain: DEP resolved 2,851 backup complaints in fiscal 2024
    • Cast-iron drains and galvanized supply pipes in older buildings
    • Low pressure on upper floors in tank buildings
    • Leaks between apartments
    • At least 130,000 known lead service lines citywide (DEP, 2024)

    03Licensing & permits

    Who can do the work
    NYC Licensed Master Plumbers, or people working under one. How to check a license
    Permits
    NYC Department of Buildings, filed in DOB NOW: Build. Permits explained
    Gas piping
    Buildings other than one- and two-family homes need periodic gas piping inspections under Local Law 152
    Service lines
    Owners maintain the water service line and building sewer up to the city mains; DEP maintains the mains

    04Water, sewer & gas

    Water & sewer
    NYC Department of Environmental Protection (DEP). Report sewer backups from the city main and street flooding to 311
    Gas
    Con Edison (Manhattan, the Bronx, parts of Queens) or National Grid (Brooklyn, Staten Island, most of Queens)
    Lead service lines
    DEP publishes a building-by-building service line map

    Providers vary by street and town. Your bill shows which one serves your address. Smell gas? Leave and call 911 or your gas utility from outside.

    05Boroughs

    06NYC plumbing FAQ

    Do NYC plumbers need a license?

    Yes. Plumbing work in NYC must be performed by or under a Licensed Master Plumber licensed by the Department of Buildings.

    Who fixes plumbing in a NYC rental?

    Generally the building owner. Tell your super or managing agent first; if repairs aren't made, you can contact 311.

    07Nearby areas


    Sources & review

    Last reviewed . General information, not legal or engineering advice. Rules change and individual buildings differ.

    1. NYC Dept. of City Planning, 2020 Census
    2. NYC Rent Guidelines Board, 2023 Housing Supply Report
    3. NYC Dept. of Buildings, Plumbing Permits
    4. NYC DEP, lead service line testimony (June 2024)