Terms of use
The terms that apply when you use this website and our phone line.
The service
Riser & Main publishes plumbing information and operates a phone line that connects callers with independent plumbing service providers. Riser & Main does not perform plumbing work, does not employ plumbers and is not a party to any agreement between you and a provider.
Information on this site
Content is general information, not professional, engineering or legal advice. Plumbing systems, codes and permit requirements vary by building and jurisdiction. Confirm requirements with a licensed plumber and the relevant authority.
Providers
Independent providers set their own prices, schedules, terms and warranties, and are responsible for their work and licensing. Ask for pricing and license information before work begins.
Calls
Calls may be recorded. See the privacy & call disclosure.
No warranty
The site and phone line are provided "as is". We do not guarantee that a provider will be available, how quickly a provider can respond, or the price, quality or outcome of any work.
Limitation of liability
To the extent permitted by law, Riser & Main is not liable for work performed by independent providers, for decisions made based on information on this site, or for any indirect or consequential loss arising from use of the site or phone line.
Changes
We may update these terms. The "Last updated" date shows the latest version.