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Service · Fixtures

Bathroom & kitchen plumbing

Running toilet, dripping faucet, a shower that swings hot and cold, a jammed disposal? Call to get it repaired or replaced.

  • One number for NYC, Long Island, Westchester & North Jersey
  • Houses, condos, co-ops and apartment buildings
  • Ask for the price before any work starts
Call about a fixture1-888-503-1510

Takes about a minute. Tell us what's happening, what kind of building it is, and the town or neighborhood.

What we can help with

Common requests we take calls about.

Running toiletFlapper, fill valve or flush valve
Toilet replacementRemove, reset or install new
Dripping faucetCartridge, washer or new faucet
Shower valve replacementStops hot/cold swings
Garbage disposalJammed, leaking or new install
Dishwasher & washer hookupsWater, drain and shutoff valves

How it works

  1. CallOne number for the whole region.
  2. Describe itThe problem, the building and the town.
  3. Get connectedWith a local plumbing professional who can quote and schedule.

01Overview

Fixture work covers toilets, faucets, sinks, showers, tubs, garbage disposals and the water and drain connections for dishwashers and washing machines. Most of it is repair or like-for-like replacement; moving or adding fixtures is a bigger job with more rules.

How fixtures connect to drains and ventsDiagram D4
  • Cold water
  • Hot water
  • Drain / waste / sewer
  • Vent
Drain-waste-vent basics A sink, a bathtub and a toilet each drain through a trap that holds a water seal against sewer gas. Branch drains slope down to a vertical stack. Vent pipes connect near each trap and rise through the roof so air can enter and the trap seals are not siphoned. A cleanout at the base of the stack gives access for clearing clogs. The building drain carries waste to the sewer. ROOFFLOOR / TO BUILDING DRAIN sink tub toilet cleanout 12345
  1. 1Trap: holds a water seal that blocks sewer gas
  2. 2Branch drain: needs a steady slope toward the stack
  3. 3Stack: carries waste down to the building drain
  4. 4Vents: let air in so draining water doesn't siphon the trap seals
  5. 5Cleanout: access point for clearing a clog

Simplified, not to scale. Real layouts vary by building.

A dripping faucet usually needs a new cartridge or washer.

02Signs you may need this

  • Toilet runs, refills on its own, or rocks on the floor
  • Faucet drips or leaks at the base
  • Shower temperature swings when someone uses water elsewhere
  • Low flow at one fixture
  • Leak or smell under the sink
  • Garbage disposal hums, jams or leaks
  • Water under the dishwasher or washing machine

03Common causes

Common fixture problems
FixtureUsual causeTypical fix
Running toiletWorn flapper or fill valveReplace the parts
Rocking toiletLoose flange or failed sealReset with a new seal; repair the flange
Dripping faucetWorn cartridge, washer or seatReplace the cartridge or the faucet
Shower temperature swingsOld valve without pressure balancingReplace the shower valve
Leak under sinkLoose trap, failed supply connectorTighten or replace
Disposal jam or leakObstruction, worn sealsClear or replace the unit

Inside a toilet tank: a worn flapper or fill valve is behind most running toilets.

04Possible solutions

Repair or replace
SituationUsual choice
Common part failure on a newer fixtureRepair
Old fixture, parts hard to findReplace
Old shower valve with temperature swingsReplace with a pressure-balancing valve
RenovationReplace and, where needed, relocate (permitted work)

The right approach depends on what the plumber finds on site. This table is general information, not a diagnosis.

Replacing an old shower valve stops hot and cold swings.

05What affects the cost

Prices are set by the plumber and depend on what's found. These factors usually matter most:

  • Repair vs. replacement
  • Fixture and parts chosen
  • Access behind tile or in tight cabinets
  • Building rules (co-op and condo approvals)
  • Whether the work becomes a filed alteration

06What a plumber typically checks

  1. Checks the fixture's valves and supply connections
  2. Identifies the make and replacement parts
  3. Checks the drain and trap
  4. Tests pressure and temperature at the fixture
  5. Recommends repair or replacement

07By building type

Apartments
Fixture repairs in rentals are usually the landlord's responsibility. In co-ops and condos, owners typically handle fixtures inside the unit.
Prewar bathrooms
Old two-handle shower valves and drum traps are common and harder to service.
Houses
Easier access from the cellar or basement for drain and supply work.

08Local considerations

New York City

In NYC, replacing an existing fixture is considered minor work that can be done without a permit, but it must still be done by or under a Licensed Master Plumber. Moving or adding fixtures is a filed alteration. Many co-op and condo boards require approval even for fixture replacement.

Long Island, Westchester & Hudson Valley

Like-for-like fixture replacement is often permit-free, but rules differ by town and village. Ask the plumber or the building department.

New Jersey

Some minor fixture work is treated as ordinary maintenance; relocating fixtures needs a permit. The construction official decides what falls where.

09Permits & licensing

  • NYC: fixture replacement by or under a Licensed Master Plumber; relocation is filed with DOB
  • New Jersey: permits for new or relocated fixtures through the construction office
  • Co-ops & condos: check alteration rules before work

Rules differ by jurisdiction. Compare NYC, Long Island, Westchester and New Jersey.

10Frequently asked questions

Do I need a plumber to replace a toilet in NYC?

Yes. Fixture replacement is minor work that may not need a permit, but in NYC it must still be performed by or under a Licensed Master Plumber.

Why does my shower get hot when someone flushes?

Older shower valves don't compensate when cold-water pressure drops. A pressure-balancing or thermostatic valve fixes it.

Are garbage disposals allowed in NYC?

Disposals are generally allowed in NYC, but some buildings prohibit them in their house rules. Check with your building first.

11Bathroom & Kitchen Plumbing by area

We take calls about bathroom & kitchen plumbing across the region. Choose your area for local building and permit details.

New York City

Long Island & Hudson Valley

New Jersey


Sources & review

Last reviewed . General information, not legal or engineering advice. Rules change and individual buildings differ.

  1. NYC Department of Buildings, Plumbing Permits
  2. N.J.A.C. 5:23-3.15, Plumbing subcode