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Service · Drains & Sewer

Drain cleaning

Slow sinks, gurgling tubs, a basement floor drain that won't empty. Call to get a clogged drain cleared, from a single sink to a building stack.

  • One number for NYC, Long Island, Westchester & North Jersey
  • Houses, condos, co-ops and apartment buildings
  • Ask for the price before any work starts
Call about a clogged drain1-888-503-1510

Takes about a minute. Tell us what's happening, what kind of building it is, and the town or neighborhood.

What we can help with

Common requests we take calls about.

Clogged kitchen sinkGrease, food, slow or standing water
Slow tub or showerHair and soap buildup, old drum traps
Clogged toiletWon't flush, keeps clogging
Basement floor drain backing upOften a main line problem
Kitchen stack backupWater rising in an apartment sink
Hydro jettingScouring grease and scale from lines

How it works

  1. CallOne number for the whole region.
  2. Describe itThe problem, the building and the town.
  3. Get connectedWith a local plumbing professional who can quote and schedule.

01Overview

Every drain in a building feeds a larger one. A sink drains into a branch line, branches feed a vertical stack, and stacks feed the building drain and then the sewer. Where the clog sits in that chain decides who it affects and what fixes it. A hair clog in one tub is a quick job; a grease plug in a shared kitchen stack can back up into several apartments.

How drains, traps and vents work togetherDiagram D4
  • Cold water
  • Hot water
  • Drain / waste / sewer
  • Vent
Drain-waste-vent basics A sink, a bathtub and a toilet each drain through a trap that holds a water seal against sewer gas. Branch drains slope down to a vertical stack. Vent pipes connect near each trap and rise through the roof so air can enter and the trap seals are not siphoned. A cleanout at the base of the stack gives access for clearing clogs. The building drain carries waste to the sewer. ROOFFLOOR / TO BUILDING DRAIN sink tub toilet cleanout 12345
  1. 1Trap: holds a water seal that blocks sewer gas
  2. 2Branch drain: needs a steady slope toward the stack
  3. 3Stack: carries waste down to the building drain
  4. 4Vents: let air in so draining water doesn't siphon the trap seals
  5. 5Cleanout: access point for clearing a clog

Simplified, not to scale. Real layouts vary by building.

02Signs you may need this

  • One slow fixture: usually that fixture's trap or branch line
  • Several fixtures slow at once, or the toilet gurgles when the tub drains: the stack or building drain
  • Water comes up in a different fixture: a downstream blockage
  • Basement floor drain backing up: often the building drain or sewer line
  • Sewer smell: a dry trap, failed vent or damaged pipe

03Common causes

Common clog causes by locationGeneral patterns, not a diagnosis.
WhereUsual causesNotes
Kitchen sinkGrease and fats, food scraps, coffee groundsIn apartment buildings, grease builds up in the shared kitchen stack
Bathroom sinkHair, soap scum, toothpasteUsually local to the trap
Tub / showerHair and soap; scale in old cast-iron linesOld drum traps in prewar bathrooms are hard to reach
ToiletWipes (including "flushable"), paper towels, objectsFrequent clogs suggest a downstream problem
Basement / floor drainSilt, debris, blocked house trap, rootsTreat as urgent before a storm
Building drain / sewerRoots, collapsed or offset pipe, grease, scaleAffects every fixture

04Possible solutions

Common approaches
MethodWhat it isTypically used for
Plunging / trap cleaningRemoving and clearing the fixture trapSingle-fixture clogs
Mechanical cleaning (snake)A rotating cable with a cutting headBranch lines, stacks, building drains, roots
Hydro jettingHigh-pressure water that scours pipe wallsGrease, sludge and scale, where pipe condition allows
Spot repairReplacing a damaged sectionCracked or collapsed pipe found on camera
Preventive maintenanceScheduled cleaning of stacksApartment buildings with recurring stack clogs

The right approach depends on what the plumber finds on site. This table is general information, not a diagnosis.

A drain cable machine ("snake") clears clogs from floor drains, stacks and building drains.

05What affects the cost

Prices are set by the plumber and depend on what's found. These factors usually matter most:

  • Where the clog is (fixture trap vs. main line) and how it can be reached
  • Whether a camera inspection is needed
  • Pipe material and condition
  • Building access and coordination
  • Timing: evenings, weekends, storm surges
  • Whether repair work turns out to be needed

06What a plumber typically checks

  1. Asks which fixtures are affected, since when, and whether it's worse after rain
  2. Finds the level of the blockage by testing fixtures in order
  3. Accesses the line through a cleanout, trap or roof vent
  4. Runs a camera where clogs recur or a main line is involved

07By building type

Apartment buildings
Shared kitchen and bath stacks mean one clog can affect several units. Renters should report it to the super or management.
Brownstones & rowhouses
Original cast-iron lines, often with a house trap in the cellar. See the brownstone guide.
Two- & three-family
One building drain serves every unit.
Suburban houses
Street trees and older laterals make roots more likely. Homes on septic systems have different symptoms.

08Local considerations

New York City

More than half of NYC homes are in buildings constructed before 1947 (NYC Housing and Vacancy Survey, 2023), so cast-iron drains with decades of scale are common. Many older houses also have a house trap near the front wall. Everything from the building to the city sewer is generally the property owner's responsibility.

Long Island, Westchester & Hudson Valley

Mature trees and older laterals make root intrusion a frequent cause of main line clogs. Parts of Suffolk and Putnam use septic or cesspool systems; a "clog" there may be a full system.

New Jersey

Older cities in Hudson, Essex and Passaic counties have similar cast-iron stock. Clearing a clog is maintenance; repairing or replacing pipe can need a permit from the municipal construction office.

09Permits & licensing

  • Clearing a clog is maintenance and generally needs no permit
  • NYC: pipe repair or replacement is done by or under a Licensed Master Plumber. NYC permits
  • New Jersey: permits for pipe work from the municipal construction office. NJ permits

Rules differ by jurisdiction. Compare NYC, Long Island, Westchester and New Jersey.

10Frequently asked questions

Why does my kitchen sink back up when my neighbors run water?

Kitchens stacked above one another often share one vertical drain. If it's partly blocked below your floor, often by grease, water from upstairs comes up through the lowest open drain. Tell the super or management; it's a building-line problem.

Is hydro jetting safe for old cast-iron pipes?

It depends on the pipe's condition. Plumbers often run a camera first, then choose between a cable machine and jetting at an appropriate pressure.

Are chemical drain cleaners OK for older pipes?

Plumbers generally advise against them. They can damage old pipes and seals and rarely clear grease or solid clogs. Tell the plumber if you've used one.

Who pays to clear a clogged stack in a co-op or condo?

Usually the building, since stacks are common elements, but your proprietary lease or declaration decides. Fixtures inside a unit are often the owner's.

11Drain Cleaning by area

We take calls about drain cleaning across the region. Choose your area for local building and permit details.

New York City

Long Island & Hudson Valley

New Jersey


Sources & review

Last reviewed . General information, not legal or engineering advice. Rules change and individual buildings differ.

  1. NYC Rent Guidelines Board, 2023 Housing Supply Report (NYC HVS 2023)
  2. NYC Department of Buildings, Plumbing Permits
  3. N.J.A.C. 13:32-1.4, Scope of practice (master plumbers)