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Problem · Urgent

Water coming through the ceiling?

A drip, a spreading stain or water pouring from a light fixture. Here's what to do first, where it's usually coming from, and who should fix it.

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Takes about a minute. Tell us what's happening, what kind of building it is, and the town or neighborhood.

First, right now
  1. Keep away from the light fixture and outlets near the leak. If you can reach the electrical panel without standing in water, turn off that room's circuit.
  2. Find the source above. In an apartment, knock on the door upstairs and call the super or management. In a house, check the bathroom or fixture above and close its shutoff, or the main shutoff.
  3. Catch the water with buckets and move belongings. If the ceiling sags with water, keep people out from under it.
  4. Take photos for insurance before cleaning up.

01In short

Water travels along pipes, joists and slabs before it shows up, so the stain is often not directly under the source. Most ceiling leaks come from the bathroom or kitchen above: a shower pan, a toilet seal, a supply line or an appliance hose. In apartment buildings, a shared riser can leak across several floors. Some leaks aren't plumbing at all: roofs, windows and facades leak during rain.

02Common signs

  • Brown or yellow ring on the ceiling that grows
  • Drips from the ceiling, a light fixture or a smoke detector
  • Bubbling or sagging paint or drywall
  • Leak that appears only when the shower above is used
  • Leak that appears only during rain

03Possible causes

Where ceiling leaks usually come from
When it leaksLikely sourceWho usually fixes it
When the shower above runsShower pan, tub drain, grout or caulkOwner of the unit above, or the landlord
After the toilet above is flushedToilet seal (wax ring) or flangeOwner of the unit above, or the landlord
All the timeSupply pipe, valve or connector leakDepends on the pipe: unit owner or building
On several floors in a vertical lineRiser or stackUsually the building
Only during rainRoof, window, terrace or facadeBuilding or roofer, not a plumber
Near the dishwasher or washing machine aboveAppliance hose or drainOwner of the appliance

04What you can safely check

  • When it leaks: always, after showers, after flushing, or only in rain
  • Whether the unit above is aware and has water on the floor
  • Whether the water is clean (supply) or dirty (drain)
  • How fast the stain grows: mark its edge with a pencil
Don't
  • Touch wet light fixtures or switches
  • Poke a hole in a sagging ceiling while standing under it
  • Wait it out: hidden leaks cause mold and structural damage

05When to call a plumber

  • Water is still coming through after the fixture above is shut off
  • The source can't be found
  • The leak is on several floors
  • The ceiling or wall has to be opened to repair a pipe

A plumber runs fixtures above one at a time, uses moisture meters or thermal imaging to trace the water, and opens the ceiling only where the leak is. See leak detection.

06By building type

Apartments & co-ops
Report to management immediately; they can reach the unit above and shut the riser.
Condos
Who pays depends on where the leak starts and on the condo declaration; the association and the owners' insurers usually sort out damage.
Houses & brownstones
Usually the bathroom or kitchen directly above, or a supply line in the floor.

07Local considerations

Renting in NYC? Building owners are generally responsible for plumbing repairs in rental apartments. Tell the super or managing agent; if repairs aren't made, you can contact 311. In co-ops and condos, the proprietary lease or declaration decides who fixes what.

08Frequently asked questions

Who pays for a leak from the apartment upstairs?

It depends on where the leak starts and on your lease, proprietary lease or condo declaration. Leaks from the upstairs unit's fixtures are often that owner's responsibility; leaks from risers are usually the building's. Insurance usually covers the damage.

Is it safe to stay in the room?

Stay away from wet electrical fixtures and from under a sagging ceiling. If water reaches the electrical panel or fixtures, leave the room and shut off power if you can do it safely.

Will the ceiling have to be opened?

Often a small opening is needed to repair the pipe and let the cavity dry. Leak detection keeps the opening as small as possible.


Sources & review

Last reviewed . General information, not legal or engineering advice. Rules change and individual buildings differ.

  1. NYC Rent Guidelines Board, 2023 Housing Supply Report (NYC HVS 2023)
  2. NYC Department of Buildings, Plumbing Permits

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