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NYC apartment plumbing: who fixes what

About two-thirds of NYC homes are rented, and most apartment plumbing is shared with the neighbors. Here's what renters, co-op shareholders and condo owners should know, and who to call.

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If you rent

Tell your super or managing agent first. Building owners are generally responsible for plumbing repairs in rental apartments. If repairs aren't made, you can contact 311.

01What you share with your neighbors

In an apartment building, water comes up through risers and waste goes down through stacks. Apartments stacked above each other usually share the same lines, so a kitchen clog or a riser leak can affect several floors. Buildings over about six stories usually use a house pump and roof tank, or booster pumps, to reach upper floors.

Risers, stacks and roof tankDiagram D2
  • Cold water
  • Hot water
  • Drain / waste / sewer
  • Vent
Schematic of water supply and drainage in a ten-story New York apartment building City water enters the basement. A house pump lifts water through an up-feed pipe to a roof tank. Gravity then feeds a down-feed riser that branches to each floor, so pressure is lowest on the top floors closest to the tank. In some buildings, lower floors are fed directly by street pressure. A drain stack collects waste from every floor and runs down to the building sewer, with a vent through the roof. Configurations vary; some buildings use booster pumps instead of a tank. STREET 10987654321 BASEMENT roof tank house pump lowerpressure higherpressure 12345678
  1. 1City water enters at street pressure. In NYC that is typically enough to reach about six stories
  2. 2House pump lifts water from the basement
  3. 3Up-feed line to the roof tank
  4. 4Roof tank stores water; gravity creates the pressure below
  5. 5Down-feed riser: one shutoff often serves a whole vertical line of apartments
  6. 6In some buildings, lower floors are fed directly from street pressure (dashed)
  7. 7Drain stack: shared by every apartment stacked above
  8. 8Vent through the roof

02Who fixes what

Who usually handles whatTypical splits only. Your lease, proprietary lease or condo declaration controls.
Part of the plumbingRental apartmentCo-opCondo
Fixtures inside the unit (faucet, toilet, sink)LandlordUsually the shareholderUsually the unit owner
Branch pipes inside the unit's wallsLandlordDepends on the proprietary leaseDepends on the declaration
Risers and stacksLandlordUsually the corporationUsually the association (common element)
Damage to the unit belowLandlord / insuranceLease terms + insuranceDeclaration + insurance

03Common apartment plumbing problems

04Know your shutoffs

Most fixtures have their own small valve: under the sink, behind the toilet, sometimes behind an access panel for the shower. In many buildings there's no apartment-wide shutoff you can reach; the super controls the risers. Find your fixture valves now, before you need them.

05Renovating a co-op or condo bathroom or kitchen

  1. Read the alteration agreement or house rules first: boards often require plans, insurance certificates and approved hours.
  2. Expect the building to require a NYC Licensed Master Plumber and DOB filings for anything beyond replacing fixtures.
  3. Ask whether riser valves serving your line work, so shutoffs only affect your line.
  4. Plan access panels for valves and cleanouts.

06Frequently asked questions

My landlord won't fix a leak. What can I do?

Put the request in writing to the landlord or managing agent, keep photos, and contact 311 if repairs aren't made.

Can I hire my own plumber in a rental?

Usually the landlord arranges repairs. Hiring your own may not be allowed and may not be reimbursed; check your lease and ask first.

Who pays if my washing machine floods the apartment below?

Typically the owner or tenant responsible for the appliance, through their insurance. Lease and condo or co-op rules decide.


Sources & review

Last reviewed . General information, not legal or engineering advice. Rules change and individual buildings differ.

  1. NYC Rent Guidelines Board, 2023 Housing Supply Report (NYC HVS 2023)
  2. CooperatorNews, Water pressure in high-rises
  3. NYC Dept. of Buildings, Plumbing Permits

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